1. Introduction
AUTONEXE ("we", "our", or "us") provides a central intelligence layer and cloud-based command platform (the "Platform") for coordinating autonomous systems, robotics, and physical operations. This Privacy Policy outlines how we collect, use, and protect information when you access or use our website (autonexe.com) and associated services.
2. Information We Collect
To provide our operational orchestration services, we collect information directly from you, automatically through your use of the Platform, and from the autonomous machines and workflows connected to your operations.
3. Information Provided by Users
When you create an account, request a demo, or contact our support team, we may collect:
- Identity & Contact Information: Name, work email address, company name, industry, and role.
- Account Information: Credentials and organizational structure mapping.
- Operational Objectives: Information regarding your automation goals (e.g., material movement, fleet coordination).
4. Automatically Collected Information
Our systems continuously monitor fleet performance and platform utilization to optimize operations. We automatically collect:
- Telemetry & Sensor Data: Operational state, location data, battery levels, and task execution logs from connected machines.
- Platform Usage Data: Interactions with the command center, workflow configurations, and analytical queries.
- Environmental Mapping: Digital facility maps, geofenced zones, and obstacle detection data generated during navigation.
5. How We Use Information
We use the collected data to ensure the safe, efficient, and intelligent coordination of your physical operations. Specifically, we use information to:
- Provide, operate, and maintain the AUTONEXE platform.
- Optimize autonomous navigation, task assignment, and multi-robot coordination.
- Generate operational analytics, ROI calculations, and facility intelligence reports.
- Improve our computer vision models, safety algorithms, and workflow automation logic.
- Communicate with you regarding system updates, security alerts, and technical support.
6. How We Share Information
We do not sell your personal or operational data. We may share information only in the following circumstances:
- Service Providers: We use trusted third-party cloud hosting and infrastructure providers to operate the Platform securely.
- Integrations: With your explicit consent, we share data with third-party systems (e.g., ERP, WMS, or specific robot manufacturers) that you connect to AUTONEXE.
- Legal Requirements: If required by applicable law, regulation, or legal process.
7. Data Security & Operational Safety
Given the physical nature of the operations managed by AUTONEXE, data security is paramount. We implement industry-standard encryption, access controls, and network security measures. However, no digital transmission is entirely secure, and you are responsible for maintaining the security of your account credentials and local network infrastructure.
8. User Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Because AUTONEXE primarily processes operational B2B data, requests related to individual personal data must be directed to your organization's administrator or to our support team.
9. Contact Information
If you have questions about this Privacy Policy or how your operational data is handled, please contact us at:
Email: support@autonexe.com
Website: autonexe.com